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How To Establish Long-term Relationships With Your Clients
By Darren Z, Sat Dec 10th

One of the keys to success in any consulting or service focusedbusiness is to build repeat business. The more value servicesyou offer a prospect the greater the chance of signing thatprospect to a contract. Show a decent ROI and you improve yourchances of repeat business from that client.

Become More Valuable to Your Clients

Most businesses are busy running their companies and need torely on outsourcing to develop and implement their SEMcampaigns. Even some of my prospects who have their ownmarketing departments have no idea of the difference betweenorganic and paid search. And why should they? If they don't havethe personnel to dedicate to SEM research then they need tooutsource. As a search engine marketer, if you only offer SEOservices then you may be missing out on major opportunities.Clients are willingly to relying on you to be the expert. Theywant you to provide a solution for them; therefore, the moreknowledge you have the more valuable you are. Anybody can learnSEO and provide a solution. But providing complete Website marketing strategies and showing a return on investmentis certainly a greater challenge. If you are capable ofdeveloping professionally tailored solutions that show decentreturns on the investment then you improve the chances of thatclient returning to you in the future.


Brand Yourself as the Expert

So many businesses don't understand what their search enginemarketing needs and options are. And some businesses, despitehaving an adequate marketing budget, will knowingly allow thecompetition to own the top search engine positions. This is dueto a lack of understanding. As a professional search enginemarketer it is your job to

educate these people of theiroptions.

To be your client's expert you need to:


1. Know their products or services

2. Understand their customer

3. Study their competition

4. Understand their goals

5. Set their expectations


If you can identify the above statements to your client then youshouldn't have any problem fulfilling the client's expectations.Often it may take a few meetings or conversations with yourclient to gain the necessary understanding to plan and implementthe right solution. And for those unique situations that youhave less experience with, expect that you may have to doseveral days of research before recommending the right solution.

Stay Current

Striving to be a search engine marketing expert isn't justabout search engine optimization. Some clients may have adifficult time justifying the cost of the long-term SEOstrategy. And sometimes is only a small part of a largersolution. And in some cases is not a solution at all. It'sall up to you to uncover the solution. A great way to staycurrent with the latest search engine marketing news is bysubscribing to rss feeds. A good feed could keep you updated onthe latest developments and save you loads of time in yourresearch. Make it a habit to read the feeds several times aweek. Clickz, Search Engine Watch and E-Commerce Times providegreat feeds that will keep you up to date.

Below are a few effective marketing approaches that wesearch engine optimizers tend to ignore.

1. Google Site Targeting

2. Yahoo Behavioral and Occupational Targeting

3. Industry Portals and Newsletters

4. Email Campaigns


About the author:Darren provides professional SEO services andWebsite marketing strategies to businesses throughout thePhiladelphia region.

 

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